The word “bullying” means any repeated direct or indirect behaviour, comment, act or gesture, whether deliberate of not, including in cyberspace, which occurs in a context where there is a power imbalance between the persons concerned and which causes distress and injures, hurts, oppresses, intimidates or ostracizes.

Bullying Defined (Fact Sheet)

The word “violence” means any intentional demonstration of verbal, written, physical, psychological or sexual force which causes distress and injures, hurts or oppresses a person by attacking their psychological or physical integrity or well-being, or their rights or property.

Conflict is an altercation between two or more people who do not share the same point of view. The conflict can result in acts of violence. Power-wise the participants are on an equal footing. There is no obvious victim to conflict, although both parties may feel that they have lost. Each person is free to give their own version of events or to defend their point of view, without being oppressed by the other participant(s) in the conflict.